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American Humane Association

Consumer Privacy Statement and Principles


Thank you for viewing our Principles of Privacy. At Springer Mountain Farms, we are committed to quality customer service to all of our customers. We strive to serve our customers as effectively and professionally as possible, while at the same time, we place the highest priority in our customers' privacy. We will apply our privacy principles to all information that our customers share with us.

Visitors to our site will remain anonymous. We do not collect personal identifying information about visitors to our site. Our servers collect standard non-identifying information about visits to the site, such as date and time visited, IP address, city, state, and country. The information is used to compile standard statistics on the site usage. If you have provided personal identifying information via e-mail (such as name and address), the information will only be used to communicate with you to handle your request.

We are in the process of optimizing the website to support mobile technology. Various information will be collected to assist us in doing so. During account creation, we collect information to produce demographic reports. The required information includes your first name, zip code, and phone number. To assist us in creating an optimized website for mobile technology, we will also be collecting information on your phone model and service provider (T-Mobile, Verizon, etc). When a user opts to create an account, we use the collected information for future uses of tags. This is tracked with cookies and an ID embedded in some downloadable decoders. The encoders are necessary because some mobile browsers do not support the use of cookies.

Principles of Privacy

We recognize and respect each customer's expectation that their privacy will be protected. We will collect and use only the information about our customers needed for legitimate business purposes. We will strive to maintain information about our customers that is both accurate and complete. We will aim to limit access to information about our customers to those authorized individuals who have a legitimate reason to know. We will maintain security measures that guard access to and disclosure of information about our customers. We will not disclose information about accounts or transactions to outside parties unless there is an appropriate legal or business justification. We will ask outside parties who process information about our customers to abide by our company's Principles of Privacy.

Concerns and questions about this site should be directed to:

Springer Mountain Farms
P.O. Box 516
Mt. Airy, GA 30563
Phone 1-877-826-2322

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